Overview
OPI Interpreter Recruiter role at LanguageLine Solutions UK. Location: Head Office, 5th Floor, Queen Elizabeth House, 4 St Dunstan’s Hill, London, EC3R 8AD. Reports to: Recruiter Team Leader. Department: OPI/VRI.
LanguageLine’s UK operation is part of the LanguageLine Solutions group with global and European headquarters in California and London. The company provides interpreting and translation services and supports freelance, home-based telephone interpreters.
Main Job Purpose
To ensure the timely recruitment of freelance, home-based telephone interpreters in accordance with business requirements and to an agreed quality standard.
Responsibilities
* Work with the UK and LanguageLine Solutions US teams to guide candidates through a six-stage recruitment process.
* Source candidates who meet designated criteria to become freelance OPI Interpreters; be creative and innovative in locating candidates for rarer languages.
* Conduct initial phone interviews and English Language Tests to determine if candidates meet criteria for the assessment process.
* Determine candidate availability for the Interpreter Skills Assessment in their target language.
* Respond to correspondence from interpreters and US team colleagues regarding applications and provide necessary information to all parties.
* Coordinate Disclosure and Barring Service (DBS) checks and ensure all relevant paperwork is issued and completed.
* Ensure candidates complete required paperwork and joining requirements for New Hire Orientation.
* Record candidate progress in the six-stage process on Taleo (internal recruitment database) and tracking spreadsheets.
* Produce weekly and monthly reports on recruitment progress.
* Operate in a targeted environment with monthly recruitment targets.
* Assist with other ad-hoc duties as required by the department.
* Handle personal data in compliance with GDPR; report any data security incidents and follow the Information Security Policy in the Staff Handbook.
* Perform any other duties appropriate to the position.
Person Specification
The following experience, knowledge and skills are required.
Essential
* Educated to A Level standard or equivalent
* Experience in a busy/high-pressure role
* Calm, focused under pressure
* Strong multi-tasking abilities in a busy environment
* Process-driven with strong attention to detail
* Proactive and innovative approach
* Independent worker able to take responsibility
* Telephone interviewing skills
* Solid understanding of recruitment procedures
* Strong Excel skills
* Ability to establish credibility with the freelance interpreter base
Desirable
* Educated to degree level or equivalent
* Three years of recruitment experience
This role is subject to a basic DBS Disclosure.
Equal Opportunity and Compliance
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, or any other consideration prohibited by law or contract.
Compliance with Disability Laws: LanguageLine provides reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process, including modification of the job application process, job, or work environment as needed, unless the accommodation would impose an undue hardship.
VEVRAA: Federal Contractor requesting priority referrals from appropriate employment service delivery systems for protected veterans.
Pay Transparency Nondiscrimination Provision: The contractor will not discriminate against employees or applicants for discussing or disclosing pay, with conditions as described in 41 CFR 60-1.35(c).
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