Service Delivery Engineer - 3rd Line
Sittingbourne
Salary: Circa £40k DOE
Are you an experienced 3rd line Engineer looking to apply your skills in a dynamic, hands-on role?
Looking for a diverse workday that mixes desk support, fieldwork, and innovative IT project installations?
Ready to step into a role where your contribution is valued and you can genuinely make a difference?
Working Hours: Flexible Shifts between 7 AM - 8 PM, Monday to Friday
Join a progressive IT solutions provider where your passion for technology and service excellence is the heartbeat of our success. With a track record of delivering top-notch IT services for over two decades, they are a financially solid company with a expansive resource pool, including cutting-edge data centres and a robust network operations centre, all securely situated in Kent.
Your Role:
As a pivotal member of our service delivery team, you will be involved in a variety of tasks — from providing expert service desk support and solving complex problems remotely to implementing IT projects and services on-site. Under the guidance of the Senior Service Delivery Manager, you'll collaborate closely with team members to ensure our clients receive the best possible service.
Requirements
* Solid technical and communication skills.
* A proactive attitude with a focus on solving problems and delivering results.
* The ability to stay calm and effective under pressure.
* Exper...