About the Company
Marie Curie is the UK’s leading end‑of‑life charity and the largest non‑NHS provider of end‑of‑life care. It delivers community nursing and hospice care across the country and operates retail stores that generate revenue, raise awareness, and engage local communities.
Job Overview
As an Assistant Retail Manager you will support sales, customer service, stock presentation, store cleanliness, and volunteer management in a dynamic retail environment.
Responsibilities
* Assist the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
* Merchandise awareness and keep up to date with trends and competition.
* Maximise Gift Aid income and oversee the proper display and administration of bought‑in goods, ensuring minimal stock loss.
* Engage customers and coach volunteers and staff to have great conversations with every customer on "Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
* Engage with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
* Support the Retail Manager in recruiting and managing volunteers and ensure all staff and volunteers follow Marie Curie procedures and guidelines.
* In the absence of the Retail Manager, take responsibility for the overall management and operation of the store.
Qualifications
* Previous retail experience, preferably in fashion/clothing.
* Experience of cash handling and financial management procedures (including completion of sales records).
* Strong interpersonal and communication skills, with a customer‑first attitude and the ability to communicate with tact and discretion.
* Ability to work well both independently and as part of a team.
* Good organisational skills and the ability to prioritise workload, balancing competing demands.
* Understanding of health and safety procedures in a retail environment.
* Experience in managing and motivating volunteers is desirable.
Additional Information
Vacancy type: Permanent, part‑time
Location: South Bridge store
Salary: £16,825.38 per annum + benefits
Hours per week: 26.5
Closing date: 3rd December (applications reviewed as received)
Application Process
* Send your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
* In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you’ll love
* 25 days annual leave (exclusive of Bank Holidays)
* Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
* Loan schemes for bikes, computers and season tickets
* Continuous professional development opportunities
* Industry‑leading training programmes
* Wellbeing and Employee Assistance Programmes
* Enhanced bereavement, family friendly and sickness benefits
* Access to Blue Light Card membership
* Subsidised Eye Care
Our Commitment to Diversity and Inclusion
Marie Curie is committed to full diversity, inclusion and equity, is a Stonewall champion and encourages applications from diverse cultures, perspectives and lived experiences. Requests for reasonable adjustments can be made. We provide safeguarding and safety policies to protect staff, volunteers and customers.
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