Job Description
A furniture supplier based in Hanwell, West London is looking for a temporary Logistics Co-ordinator to start asap. This position may be come permanent after 3 months so if you are available long term, that will be ideal! Hourly rate while temping is £13.94ph. Full time in the office, Monday-Friday, 8am-5pm with 1 hour lunch (unpaid). Some previous experience in Logistics Administration/support is important in this role. Ideally you will be located in the Ealing area. You will be working with a very friendly and supportive team.
Main duties include:
* Oversee post-sale communication with agents, landlords, tenants, & management companies via telephone and email - booking in deliveries, liaising with residents with high levels of customer service.
* Route efficiency & scheduling of deliveries
* Raise Sales orders as required
* Provide dedicated central support for our installation teams on the road, problem solving and helping to resolve issues remotely.
* Ordering stationery and toiletry sundry purchases as required
* Supporting Ops Manager South with pastoral care to all ops & customer service & installation teams
* Recording daily shipment values.
* Booking van parking requests sent via the installation teams.
* Provide live, daily communication updates to the installation and warehouse teams, using all available platforms (i.e., Teams, Office 365, WhatsApp).
* Process any returns in a timely manner, making sure credits are released on time.
* Review process stages on Orderwise, via date importance and status progress.
* Organise parking ticket payments and advise Finance / HR of relevant deduction for employees.
* Track daily delivery activity through the online management portal (RAM Tracking).
If you are available immediately and have previous experience as a Logistics Co-ordinator/Administrator then please get in touch!