Date Posted: 2026-02-27 Country: United Kingdom Location: Crawley, West Sussex Position Role Type: Unspecified We are currently seeking to recruit an IT Technician to be based on site at Newcastle Airport. Role Overview: We are currently seeking an IT Technician to support our team at Newcastle Airport. The IT Technician will be part of small team of Technicians and will assist in providing basic technical support for all system hardware, applications, and devices / peripherals. This individual will be performing these duties in a face-to-face customer environment. This position requires performing shift work in a 24 x 7 x 365 environment. Responsibilities: Assist in repairing, installing, and maintaining workstations and peripherals. This can be airport specific boarding pass printers, bag tag printers, scanners, document printers, CUSS etc. Assist with troubleshooting of application/system issues. Assist with network connectivity/cabling and networking hardware such as routers and switches Work with different departments within the organization and external to solve issues. Maintain required documentation for system configuration and support procedures Performing preventive maintenance, daily walk around and checkups. Providing consumables to several locations spread over the airport As an autonomous system specialist, you will work with the Site Manager to optimize site performance and give your input on current procedures. You will be the FPOC for all agents and handlers and provide first line support, either remotely or physically on site. Skills / Experience Required: Solid knowledge of Microsoft Windows installation, maintenance, configuration and troubleshooting on Windows Server environments. English language (mandatory) High-level problem-solving capabilities and mindset. Customer-oriented. Team player. Ability to work autonomously and independently. About Us: Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. Our Connected Aviation Solutions team provides advanced information management systems, products and services that enable the connected ecosystem by bringing together Collins’ unique breadth of aviation products with our smart digital solutions to help us enhance every aspect of the end-to-end travel experience. We help airlines, airports and business aircraft turn data into value to streamline operations, increase efficiency and reduce costs, enhance passenger experience and contribute to sustainable flight. By combining the best networks, connectivity and data/analytics solutions, we’re solving big problems for our customers and the world, while enhancing the security and connectivity of systems both on and off the aircraft, to help operators and passengers stay more connected and informed and create a more sustainable, efficient, reliable and enjoyable travel experience. What we can offer you: Competitive Salary Private Medical Insurance Health and Wellbeing Cash Plan Fantastic Pension Scheme which operates as a 2:1 match up to 10% Life Assurance 25 days annual leave plus Bank Holidays plus ability to buy/sell 5 days per year Employee selectable top up benefits RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms