Role Overview: Dennison Commercials Ltd is the sole Volvo Truck & Bus dealer and the leading provider of heavy commercial vehicles in Northern Ireland. Reporting to the General Manager for Denn-Part, the role will take responsibility for the co-ordination of sales support to our Dungannon based Denn-Part field-based sales representative, thus ensuring the continued success and growth of our Denn-Part business, whilst also incorporating the sales of Genuine Volvo Parts and Used Parts. Location: The role will be based out of our Dungannon Depot. Hours of Work: This is a full-time position with a core working week of 40 hours, 08:30 17:00, Monday to Friday. An element of flexibility will be expected outside of these hours as and when needed to support the field based sales representative. About The Role Key Duties and Responsibilities: Processing sales representative enquiries for parts prices and availability and providing them with the required information in a timely fashion Proactive outbound daily sales calls to existing and new customers to fully utilise a structured delivery service Ensuring that delivery schedules are adhered to e.g. vans are properly loaded, leave on time and keep to designated route Relationship building with new customers Face to face parts sales when required Maintaining an efficient parts stock control system Parts picking from warehouse when required Administrative duties associated with parts ordering Following up on issues with the sales representative Producing reports on a regular basis as requested Liaising with all areas across the business Ad hoc duties as required and commensurate with the position Required Criteria Demonstrable previous relevant sales support experience Previous knowledge and experience of working within the heavy vehicle industry or motor factors A strong knowledge of heavy vehicle parts is essential Must be able to demonstrate strong commercial awareness and good analytical skills Be a confident and competent decision maker Ability to negotiate strongly and effectively, in a professional manner Be an excellent communicator who listens actively, thinks strategically and has the ability to gain credibility at all levels Possess a proactive, flexible and methodical approach to work Be self-motivated, with the ability to work under pressure using their own initiative and reacting to changing priorities Be able to manage their time effectively Be able to work unsupervised and on your own initiative Possess demonstrable knowledge of Microsoft Office packages including Outlook, Word and Excel Possess a full, valid driving licence Desired Criteria Previous experience and use of CRM systems would be desirable Skills Needed Time Management/Organisational skills, Communication, Teamworking About The Company Join the Dennisons Team: A Legacy of Excellence in Commercial Vehicles Dennisons, a family of businesses united in offering superior services in the commercial vehicle industry, invites you to become part of our story. For over 50 years, we've grown from strength to strength, providing a range of services including Volvo new and used truck sales, vehicle rentals, commercial bodyshop services, and parts supplies. Our recent expansion into Dennison JCB, a JCB dealership, exemplifies our commitment to growth and innovation. Why Choose Dennisons? Diverse Services, One Family: Our operations span various facets of the commercial vehicle sector, ensuring a dynamic and multifaceted work environment. Whether it's sales, rentals, bodyshop services, or part supplies, you'll find an area that suits your skills and interests. Commitment to Customer Satisfaction and Innovation: We are dedicated to ensuring complete customer satisfaction and continuously innovating in a rapidly changing industry. Working with us means being part of a team that values excellence and forward-thinking. A Culture Rooted in Strong Ethics and Family Values: Over the decades, we've maintained a foundation of rock-solid ethics and strong family values, creating a supportive and ethical work environment. A Story of Achievement and Future Innovation: Joining Dennisons means being part of a legacy of great achievements and future innovation. Our incredible staff works together to achieve the highest standards in our industry, supported by our loyal customers Company Culture Your Future with Dennisons At Dennisons, we're not just a team; we're a family. As we continue to grow and set new benchmarks in the commercial vehicle industry, we invite you to be part of our journey. If you are passionate about making a difference in a company that values tradition, innovation, and excellence, Dennisons is your destination. We believe our staff are our most valuable asset. We appreciate the input of every member of the team and always strive to reward hard work and good performance. Therefore, if you work at Dennison Commercials you can expect competitive rates of pay combined with an excellent benefits package including: Generous holiday entitlement Cycle to Work Scheme Access to a pension scheme with generous employer contributions Healthcare benefits Retail discount scheme Free on-site parking at all our sites Ongoing training and development opportunities and Volvo manufacturer training A friendly work atmosphere within a real team environment Long term career prospects Company Benefits At Dennison, you're more than just an employee; you're a vital part of a family that drives innovation in the commercial vehicle industry. Key benefits of joining our team include a dynamic work environment across diverse services, a commitment to continual innovation and customer satisfaction, and being part of a culture rooted in strong ethics and family values. Here, your contributions are recognised and celebrated as part of a legacy of excellence, shaping the future of the commercial vehicle sector. Join us, and become part of a story that values each individual's role in achieving collective success. Health insurance, Vacation, Paid time off, Performance bonuses, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Free parking, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Long service recognition Salary Not disclosed Skills: Time Management/Organisat Communication Teamworking Benefits: Health insurance Vacation, Paid time off Performance bonuses Retirement plan and/or pension Office perks Employee development programs