Finance Support Manager – We are looking for a dynamic and experienced Finance Support Manager to lead a regional team of client finance professionals. This role is key to delivering a professional, compliant service to our clients and customers, supporting business retention and operational excellence.
Location: Northwich (CW9 7LN). Full‑time office based role.
Roles & Responsibilities
* Leading and managing client account functions across a high‑volume, multi‑function environment.
* Making decisions both independently and collaboratively to drive performance.
* Ensuring compliance with legislative requirements and industry best practices.
* Delivering excellent customer service and meeting internal and external service levels.
* Achieving financial targets and reporting on current and future planning.
* Developing and retaining a highly skilled finance team.
Required Qualifications & Experience
* A strong people manager within Finance, with proven experience managing between 5 and 10 direct reports.
* Excellent communication skills and a commitment to high‑quality customer service.
* High attention to detail with strong time management and organisational skills.
* Experience in high‑volume finance processes and team leadership.
* Intermediate proficiency in Microsoft Excel, Word, and Outlook.
* Knowledge of the property management industry and experience in process development and business change (preferred).
Benefits
* 27 days holiday plus all Bank Holidays
* Free Healthcare cashback Plan (re‑claiming for optical treatment, dental care, physiotherapy and GP charges, plus more, plus 24/7 access to remote GP services)
* Sponsorship for study and professional qualifications (up to 4 study days)
* Pension scheme (matched up to 7%) and Life assurance (4 × annual salary)
* Access to Our Place Rewards with a large range of shopping discounts, in‑store vouchers, reloadable e‑cards, cashback on online purchases and exclusive offers.
EEO & Inclusion Statements
We are committed to creating an inclusive and accessible recruitment process. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.
As part of Places for People, we guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.
We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview.
Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self‑advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.
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