Talk about a wow office space! Backbase Cardiff is based in the historic Bonded Warehouse: Atlantic Wharf in Cardiff Bay. Constructed in 1861, it's one of the first warehouses built in Cardiff Docks. With excellent transport links and a breathtaking view of the Quay waterfront, this trendy, warehouse-style office will definitely make you reconsider working from home.
We are seeking an experienced and strategic Software Engineering Director to lead multiple engineering teams, shape engineering practices across the value stream, and drive technical and delivery excellence at scale.
As an AI-native technology leader, you will influence architecture, delivery strategy, organisational structure, RFC governance, and operational readiness. You will work closely with Product, Architecture, and other Engineering Directors to ensure alignment, predictability, and innovation across the portfolio.
This role requires a strong mix of technical depth, organizational leadership, and strategic execution.
What you'll do
You will be the core technology leader responsible for the strategic technology vision, execution, and operational excellence of all engineering efforts within the Digital Assist Value Stream. Your leadership will directly influence the development of employee-facing applications and toolkits, core banking services, and innovative digital products.
Define and execute the technical roadmap for Digital Assist, ensuring alignment with overall business objectives and customer needs.
Lead, mentor, and grow a diverse organization of engineering managers and teams, fostering a high-performance engineering culture focused on inclusion and innovation.
Establish and enforce best-in‑class engineering standards, including modern DevOps, cloud‑native architecture, and secure software development practices.
Collaborate intensively with Product, Design, and business stakeholders to prioritize initiatives and ensure the timely delivery of high‑value solutions.
Provide deep technical guidance on system architecture, operational resilience, security, and scalability for all assisted‑service products.
Manage budgets, resource allocation, and vendor relationships to ensure cost‑effective and strategic technology investments.
Who you are
* 10+ years of progressive experience in software engineering, with at least 5 years managing multiple engineering teams and managers in a leadership capacity.
* Ideally proven expertise in leading engineering teams within Banking, Fintech, or Financial Services, with a clear understanding of the bank employee customer journeys.
* Deep technical knowledge of modern cloud architectures (e.g., AWS, Azure, GCP), microservices, API strategy, and contemporary programming paradigms.
* Demonstrated experience in implementing and scaling Agile methodologies, CI/CD, and driving engineering excellence in high‑volume, high‑availability environments.
* Strong understanding of regulatory compliance, data privacy, and security best practices relevant to retail financial services.
* Exceptional communication and influencing skills, with the ability to articulate complex technical strategies to both technical and non‑technical executive stakeholders.
Why Join Us?
* Opportunity to drive innovation and shape the future of business banking.
* Work with a collaborative and high‑performing leadership team.
* Competitive compensation, benefits, and career growth opportunities.
* A culture that values engineering excellence, innovation, and continuous learning.
* If you are a passionate and results‑driven technology leader who thrives in a dynamic environment, we encourage you to apply and help redefine business banking through cutting‑edge technology.
Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.
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