Operations and Compliance Specialist
Banbury, Oxfordshire OX16
Salary: £40,000 – £50,000 per annum (DOE)
Hybrid Working: Available after successful completion of probation
Full time Permanent role working Monday to Friday with a 2.30pm finish on a Friday
Commutable from Bicester, Brackley, Southam, Stratford-on-Avon, Leamington Spa
About the Role
Hawk 3 Talent Solutions are seeking a highly organised, detail‑oriented Operations and Compliance Specialist to support effective governance, process consistency, and regulatory compliance across a successful business based in Banbury, Oxfordshire.
This role sits at the centre of operations, working closely with the Operations Manager and senior leadership to enhance workflows, strengthen risk management, and improve operational efficiency across multiple departments including Operations, Finance, Customer Service, Sales, and Marketing.
This position is ideal for someone analytical, thorough, and confident in driving accountability and continuous improvement.
Key Responsibilities
Process Management
* Develop, maintain, and optimise standardised processes across all departments.
* Analyse workflows to identify inefficiencies, bottlenecks, and improvement opportunities.
* Ensure all business processes are documented, mapped, and version-controlled.
* Collaborate with department heads to review process performance and adherence.
Compliance, Auditing & Governance
* Design and implement a structured internal audit programme.
* Conduct regular departmental audits and produce detailed reports with risk ratings and recommendations.
* Track corrective actions and ensure measurable improvements.
* Maintain up-to-date policies and procedures aligned with regulatory standards.
Risk Management & Office Compliance
* Oversee risk assessments for the head office environment, including H&S, fire safety, and data protection.
* Maintain and update the risk register, ensuring appropriate mitigation measures are in place.
* Manage compliance inspections and documentation requirements.
Monitoring & Reporting
* Create and track KPIs relating to compliance and operational efficiency.
* Prepare reports for senior leaders, highlighting audit findings, risk exposure, and improvement trends.
* Use data to identify patterns, systemic issues, and opportunities for strategic enhancement.
Cross‑Department Collaboration
* Act as a central point of contact between departments to improve coordination and transparency.
* Support cross-functional initiatives aimed at improving efficiency and compliance.
* Promote a culture of accountability and structured governance.
Training & Documentation
* Develop and deliver internal training on procedures, policies, and compliance standards.
* Maintain comprehensive compliance documentation including SOPs, policies, risk logs, and audit records.
Continuous Improvement
* Stay informed of regulatory changes, compliance standards, and industry best practices.
* Drive initiatives to strengthen governance and operational resilience across the organisation.
Great Benefits
* £40,000 – £50,000 per annum (DOE)
* 22 days annual leave + bank holidays
* 2:30pm finish every Friday
* Company pension
* WPA healthcare cash plan
* Discretionary profit share bonus
* Salary sacrifice car scheme
* Relaxed, family‑oriented working environment
If you would like to apply for the role of Operations and Compliance Specialist then please email your CV to debbie.gough@hawk-3.com or call Deb on 07557803946
Closing date is 4.4.2026 Please note this could change subject to suitable applications.
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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future