Overview
Join our Fenestration and Door Hardware Laboratory as the first Supervisor responsible for driving the growth of the lab, delivering high-quality testing services, and leading a team in day-to-day operations.
Responsibilities
* Supervise the day-to-day delivery of high-quality testing services.
* Monitor daily productivity and quality of work, allocate resources, and troubleshoot/escalate problems as necessary.
* Schedule, assign, and coordinate workflow to ensure proper utilization and training of lab staff, ensuring all work complies with regulatory and accreditation requirements.
* Provide input into annual budgetary goals, capex budgeting for lab equipment, and tactical plans for the assigned lab team.
* Contribute to preparing instructions for test methods, procedures, quality control, and maintenance procedures.
* Examine test samples, test performance and provide input on issues with test/data sheets.
* Operate machines and lab equipment; perform routine maintenance of designated test equipment and the laboratory area.
* Integrate continuous improvement concepts into all aspects of the job.
* Under supervision, manage the performance of direct reports by defining accountabilities, establishing performance objectives, providing feedback and guidance, assisting in hiring, and ensuring policy adherence.
Qualifications
* Higher secondary education (equivalent to HS Diploma).
* Technical knowledge and experience, ideally in Fenestration and Door Hardware testing, or a similar field.
* Ability to communicate credibly in area of expertise and in various methods; proficiency in English is a must.
* Ability to convey technical information to non-technical audiences and build strong working relationships.
* Demonstrated ability to coach and train others; able to develop and present training materials using multiple formats.
* Ability to analyze data and trends and draw useful conclusions.
* Strong customer focus and effective customer service skills.
* Understanding the impact of changes to requirements and ability to communicate the impact to the test method.
About Us
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust and reflects our commitment to advancing safety. Our science is your advantage.
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