Job Title: Private Ambulance Crew – Supply Bank Worker Location: Knutsford Reports to: Private Ambulance Crew Member – Team Leader Hours: there is no obligation for you to accept periods of work offered; equally there is no obligation on us to offer you work. The successful candidate will have: Appearance – Be smart and well always presented in a provided uniform, ensuring that your vehicle is presented in a similar manner Risk Assessment – conduct risk assessments before completing tasks to ensure they are conducted in a sage and compliant manner Accuracy – Must have the ability to record information in an accurate way and ensure that all processes and procedures are adhered with a methodical and compliant way Customer Champion – Act in a manner that ensures the customer receives a positive experience of the Company Responsibilities and Duties: Being able to present as directed by the Operations Manager or their delegated authority Being aware of legal requirements at the point death and the Company’s procedures and processes which would be applicable and communicating any variance to the duty phone if you believe the tasks allocated are non-compliant Removing Deceased as instructed from Mortuaries, Hospices, Nursing Homes and Private Homes Ensuring the verification of the deceased’s identity before conducting the removal Ensuring the removal is conducted with the upmost of respect and dignity for the deceased and the others present, ensuring that the correct equipment is used for the task Transporting the deceased as instructed into our care as tasked Feeding back to management immediately with any observations around unusual requests, and 3rd party practices which are likely to cause the company inefficiency or damage Encoffining the Deceased and identifying as applicable Being compliant in all tasks with the Company’s processes and procedures Keep your allocated vehicle presentable at all times and ensure that daily fit to drive declaration, checks and faults are reported on phones, and routine maintenance is booked as necessary. Ensure that your vehicle is roadworthy before commencing your journey via Fleet Check App Ensure that your vehicle is properly equipped for your tasks, and any likely additional tasks that may be allocated post commencement of your duties before commencement of your journey and that you are knowledgeable about the operation of all equipment before using it. Drive within the law and be courteous to other road users to reflect the Company in a positive way Undertake any other reasonable tasks as may be directed by management Ensure that you work within your capability and that you consider your own health and safety and that of those around you before executing your tasks Adhere to the current company policy regarding data protection Personal Attributes: Full driving licence Must be able to work in a physically demanding role Must be conversant with and adhere to manual handling techniques Work with flexibility as part of a team Delivering excellent Customer Service Ability to solve problems First kune experience in representing a company Working in accordance with detailed procedures Emotionally resilient Be able to work under tight deadlines and pressure Work with the minimum of supervision Excellent interpersonal and communication skills at all levels The above is a summary of the duties and responsibilities of the role, however you may, from time to time, be required to undertake other reasonable duties as delegated by your line manager, and as the needs of the department/business may require. Please note, we may need to undertake a vetting process through the Disclosure and Barring Service (DBS) or Disclosure Scotland on new employees, dependent on requirement. All gaps in your CV must be disclosed. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.