CBRE Global Workplace Solutions (GWS) is a leading global provider of integrated facilities and corporate real‑estate management. We are recruiting a Facilities Manager for our site based in Uxbridge.
Purpose of the job
We are seeking a dynamic and customer‑focused professional with a strong background in hospitality to join our team. The ideal candidate will bring exceptional service standards, operational expertise, and a passion for creating outstanding client experiences. This role requires excellent interpersonal skills, attention to detail, and the ability to manage multiple priorities in a fast‑paced environment. Leveraging hospitality experience, the candidate will ensure seamless service delivery, foster positive relationships, and uphold the highest standards of quality and professionalism.
Responsibilities
* Provide leadership, ensuring contractual commitments are met and exceeded.
* Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensuring additional services and projects are added, and contracts re‑won on re‑tender.
* Ensure business policies and processes are effectively communicated and implemented within the contract.
* Ensure the provision of healthy and safe working conditions and that both client and company health and safety policy and process is effectively implemented across CBRE GWS and sub‑contractors and is regularly reviewed.
* Ensure optimum staffing structures operate across contracts, balancing cost reduction with delivery of service excellence, supporting peaks and troughs in workload, and disaster recovery.
* Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent and that effective succession planning arrangements are in place.
* Work with other operational managers to ensure collaborative development of the business, effective teamwork, and support to colleagues.
* Develop contract financial plans for revenue and profit delivery, reduce WIP, debt, cost and contract growth, and ensure these are met and exceeded.
* Ensure appropriate control systems to meet statutory, policy and contractual commitments.
* Maintain customer focus within all areas of operational activities, and maintain effective relationships with key client contacts.
* Promote and maintain the core values of CBRE GWS.
* Provide leadership and guidance, advice, coaching and direct support where required to deliver best‑practice selection, training, assessment and recognition/reward.
* Deliver effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad‑hoc reporting and other publications, as appropriate.
Accountabilities
* Reporting to a CBRE UK Regional Lead.
* Accountable to the CBRE GWS functional heads, as appropriate.
* Accountable day‑to‑day to the relevant client contacts.
* Line management responsibility for a contract team and indirectly for relevant sub‑contractors.
* Financial responsibility for the delivery of plan commitments for the contract.
Why CBRE
When you join CBRE, you become part of the global leader in commercial real‑estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on our shared values – respect, integrity, service, and excellence – and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you can chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Our Values
* RESPECT: We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration.
* INTEGRITY: No one individual, no one deal, no one client is bigger than our commitment to our company and what we stand for.
* SERVICE: We approach our clients challenges with enthusiasm and diligence, building long‑term relationships by connecting the right people, capital and opportunities.
* EXCELLENCE: We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.
About CBRE Global Workplace Solutions
As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end‑to‑end services to occupier clients across the lifecycle of a building. Our teams help companies improve their operations and reduce costs through expert facilities management, project management, real‑estate and energy and sustainability services. Our dedicated teams work across all industries and support clients ranging from global Fortune 500 companies to single, iconic buildings.
Application Process
Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being shortlisted for the role.
Sponsorship
Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.
No agencies please
Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Customer Service and Engineering
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