Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs.
About The Role
Due to contract expansion, we are seeking for a Welfare Support Officer to join our team. This is an exciting position that works exclusively to support Asylum seekers going through their right to work Asylum application process with the home office. The ideal candidate will be resilient, trustworthy, caring, a people person and extremely empathetic to others. As a Welfare Support Officer every day is different, no day is the same. Although this role comes with it challenges it is an extremely rewarding role.
Responsibilities:
* Ensuring service users are supported at various stages of their Asylum application process including any safeguarding and welfare issues you come across
* Providing practical and emotional support to service users
* Monitoring service users’ wellbeing and support needs and ensuring all records are updated and accurate for home office audit purposes
Role Criteria:
* Experience of working with vulnerable and diverse client groups
* Experience and understanding of safeguarding
* Ability to identify individuals and family need and recognise the required support packages to maintain independence
* Experience working with mental health and or challenging behaviour
* To communicate effectively with colleagues, local authorities, and service users
* Experience with record keeping and risk assessments
* Ability to work under own initiative
* Resilient
* You will be supportive, trustworthy, a good listener, approachable and empathetic to others
* Flexible and happy to travel
* Full UK driving license
Benefits We Can Offer You:
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day
* Volunteering Leave
* Staff perks with Mears Rewards
* Family friendly policies
* Company Vehicle and Fuel Card
* Access to EAP Counselling sessions
We are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
Equal Employment Opportunity Statement: Mears Group is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to equal employment opportunity and welcome applications from all qualified candidates.
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