Transport Planner Overview Hours of Work: 37.5 hours per week (flexible working required to meet the needs of a demanding client). Work place: Park Royal Salary: £30,000 plus commission Company Car: Available Reports to: Contract Manager Scope: To provide client support with booking & managing flexible worker resource across those sites aligned to their area. Key Responsibilities: Deliver the highest levels of operational support to all the sites aligned to the sites the branch resources. This should include but not be limited to:
Operational fulfilment ensuring all bookings are made in a timely manner in line with our service level agreement
Support the contract manager with forward planning
Maintain close working relationships with all driving staff across each location using the tools available
Deliver 100% compliance against all recruitment vetting standards at all times
Maintaining best practice as outlined by the business.
Ensure all minimum standards associated with our booking & management process are maintained
Ensure the correct onboarding process is always followed.
Manage and maintain all systems i.e., online portal, Job Matching and Joined Up
Ensure support for the Manager to deliver 100% compliance audit rating.
Support with effective roll out of any new internal initiatives/projects.
Provide initial point of contact for any and all HR related matters and communicate with all concerned in a timely manner.
Support Onsite colleagues with day-to-day worker issues around pay, holiday, sickness, attendance etc.
Ensure all personal objectives are met.
Escalate to contract manager, in a timely manner, any known operational issues that might involve the senior RMG/Pertemps management.
To maintain the highest levels of communication both written and oral with the client, the flexible workers and within the Pertemps management team.
Ensure that all relevant payroll deadlines are met at all locations, managing the flow of information between the client and our internal departments.
Key behavioural skills: To possess good levels of business acumen including oral/written business communication skills to a high standard.
To display a strong approach to managing the various sites identifying opportunities for the contract manager to improve process, recruitment, financial and operational performance to the benefit of the Pertemps contract.
To evidence capability for making sound/confident decisions on behalf of the client and Pertemps.
To evidence a calm, encouraging and enthusiastic character when managing complex and sensitive internal and external communications.
To meet and exceed all tasks and functions without management reminder.
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