Program Coordinator – Safran Landing Systems UK Limited
Safran Landing Systems UK Limited in Gloucester is seeking a Program Coordinator to support major UK military platform programs. The Program Coordinator will manage customer orders and sales delivery as part of an integrated program team and sales administration function.
Key Responsibilities
* Provide SAP support to Program Team
* Coordinate contract review process with the Commercial Team
* Be accountable for order entry and updates into SAP with high accuracy
* Launch production demand, follow progress and provide updates to customers
* Manage Customer RFQs with the Commercial Team within agreed response times
* Issue various forms of paperwork required for Customer systems
* Set up and update the Demand Plan in coordination with Program Managers
* Invoice Management – manage invoices to any parties
* Track status of payments and manage outstanding payments in coordination with Finance
* Order book management – collaborate with customers and manage information exchange
* Manage full lifecycle of customer returns
* Coordinate shipping activities and provide updates
* Coordinate communication on various topics within the Customer base
* Interface with Customer Logistics
* Ensure on time delivery
* Manage Key Performance Indicators (KPIs)
* Coordinate change management process with all Safran functions
Qualifications
Equivalent experience. Fluent in English. Practical transferable knowledge relevant to the position. You must be an accurate, proactive and customer‑focused individual who is able to work independently and as part of an integrated team.
Essential Skills
* Strong computer literacy/skills including MS Office – Word, Excel, PowerPoint.
* Strong focus on customer satisfaction and problem solving.
* Ability to prioritise and adapt to rapidly changing demands.
* Willingness to learn and adapt.
* Strong team player.
* Solid organisational skills.
* Able to achieve Baseline Security Clearance.
Desirable Skills
* SAP experience
* Experience with Material Requirement Planning (MRP) / Planning
* Experience within the Manufacturing Industry
* Experience within the Aerospace Industry
* French, German, Spanish or Italian languages
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