The New Hire Experience Team is responsible for crafting and executing a first-in-class experience for new hires in the International Private Bank (IPB). The IPB Orientation Program Manager is responsible for managing, organizing, and enhancing the IPB Orientation Program, which is designed to help new hires across Asia, EMEA and LATAM/GFG, get acquainted with our company culture, meet fellow colleagues, and provide them with foundational knowledge of the IPB to kick-start their career journey. The role will also focus on supporting the rollout of new hire learning and integration related projects.
Primary Responsibilities:
•Manage and organize the IPB Orientation program, ensuring smooth execution and delivery. •Enhance the current program to ensure it meets the needs of new hires and aligns with IPB priorities. •Serve as the central point of contact for all orientation-related activities. •Assist in creating orientation materials and coordinate presentations and trainings. •Collaborate with SMEs and senior leaders to schedule and facilitate orientation sessions. •Gather feedback from participants and stakeholders. •Develop and implement strategies to improve the orientation experience and outcomes for new hires. •Support the rollout of new hire learning and integration related projects. •Maintain strong partnerships with key business partners and stakeholders across the firm to deliver an exceptional experience.
Required Qualifications, Capabilities, and Skills:
•Bachelor's degree required. •Several years of professional experience; Private Bank experience required. •Experience in learning and training delivery, with the ability to design and facilitate engaging training sessions. •Strategic, innovative, Advisor-first business mindset. •Exceptional problem-solving skills and results-oriented mindset with the ability to execute quickly and accurately on ideas, initiatives, and improvements. •Resourceful, proactive learner who possesses a solid work ethic and performs well under pressure in a dynamic environment; must be able to multitask and shift priorities quickly while maintaining control with limited supervision. •Effective communicator with the ability to collaborate effectively across internal teams. •Expert in Excel, PowerPoint, and Word.
Preferred Qualifications, Capabilities, and Skills:
•Detail-oriented with exceptional follow-through skills. •Intellectually curious and interest to act as a change agent to improve processes and quickly resolve issues. •Exceptional interpersonal skills, including high emotional intelligence and the ability to build and maintain strong relationships with colleagues at all levels. •Enthusiasm for the business and eagerness to work on any task that will add value.