Role Overview
We are looking for a Sales Administrator to join our dynamic sales team. This is a key supporting role that would suit a customer-focused individual with a strong analytical mindset, exceptional attention to detail, and strong Excel skills. You will play a vital role in ensuring our sales operations run smoothly by providing administrative support, maintaining accurate data, and facilitating communication between our sales team, customers, and other internal departments.
Key Responsibilities
* Provide day-to-day administrative support to the sales team.
* Maintain and update EPOS data, trackers, and customer records accurately.
* Create ad-hoc reports and analysis to support NAMs and the Senior Leadership Team.
* Support NAMs in delivering the right assortment to customers in line with critical path (Range & Out of category).
* Create new line forms, and liaise with customers and internal departments to ensure launch excellence (Assets, Copy, Pricing).
* Update and maintain customer portals with product and pricing data.
* Monitor inventory levels and highlight potential stock issues to the sales team.
* Assist NAMs with new account setup.
* Understand market trends, competitor assortment and market pricing (Comp shops & Store visits).
* Work closely with internal teams (Order management, logistics, finance, marketing) to ensure smooth order processing and customer satisfaction.
* Attend team meetings/product reviews and sales training when required.
* General admin duties, sample management, meeting minutes, support in preview calendars, collating Sell Sheets and internal pricing requests.
* Customer preview prep, create bespoke VLLs by account, EPOS analysis and invoiced sales.
* Work closely with the UK Demand & Supply team and assist in ad hoc projects.
Skills & Experience Required
* Previous experience in an administrative, sales support, or customer service role.
* Strong analytical skills and ability to interpret sales data.
* Excellent attention to detail and organisational skills.
* Advanced Excel skills (Pivot tables & VLOOKUP).
* Strong written and verbal communication skills.
* Customer-focused with a positive and proactive approach.
* Ability to work effectively both independently and as part of a team.
What We Offer
* The chance to work with globally recognised toy brands in a creative, fast-paced industry.
* A collaborative, supportive, and fun working environment.
* Competitive salary and benefits package.
* Opportunities for professional development and growth.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Customer Service and Administrative
Industries
* Retail, Wholesale, and Consumer Goods
Location: Milton Keynes, England, United Kingdom
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