Job Description
Events & Sales Coordinator - Unique Venue (Near East Grinstead / Crawley)
Full-Time or Part-Time | Monday-Friday, 9:00am-5:30pm (1 Weekend in 4)
We are a unique, independently owned business nestled between East Grinstead and Crawley, offering a warm, professional environment and a close-knit team culture.
We are currently looking for an enthusiastic Events & Sales Coordinator to join our small, friendly team. You’ll receive one-to-one training from an experienced team member who has been with the business for several years, ensuring strong support as you settle into your role.
Key Responsibilities:
* Manage and process inbound enquiries, bookings, and communications across all channels in a timely, professional manner aligned with brand standards.
* Respond to and manage event enquiries - this is not an outbound call centre; clients are already interested and eager to book.
* Proactively guide potential clients through the booking process, building strong rapport and converting enquiries into confirmed events.
* Maintain relationships with clients to encourage repeat bookings.
* Prepare relevant event documentation and assist with administrative tasks as required by the Director of Sales & Marketing.
* Be available to work one weekend in every four to conduct site visits and tours for prospective clients.
About You:
* You genuinely enjoy speaking with people and building positive, professional relationships.
* You are articulate, clear, and personable, with excellent written and verbal communication skills.
* A self-starter with strong time management, multitasking abilities, and a proactive approach.
* Highly organised, able to prioritise workloads, and meet deadlines effectively.
Requirements:
* A full UK driving licence and access to your own vehicle is essential due to our location.
* Previous experience in events, hospitality, sales coordination, or customer service would be an advantage, but not essential.
We are open to both full-time and part-time candidates for this role.