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Customer Service Agent
Reference: JUL20256299
Expiry date: 2025-08-21 14:42:00.000
Location: Crawley
Benefits: superb
Salary: £28,144 pa + bonus up to £1,407 pa OTE
Weekly Hours: 42.5 hours / week
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.
As a Customer Service Agent, you will bring to life the Auxillis experience by managing the needs of customers, colleagues, and managers to ensure our vehicles are where they need to be, when they need to be there.
Life as a Customer Service Agent with Auxillis
Our branches are busy, fast-paced places. You will be the first point of contact for customers; confidently delivering great service with a smile is second nature. You will excel at managing multiple tasks simultaneously, such as sourcing vehicles, resolving rental queries, administering customer accounts, or overseeing vehicle movements in and out of the branch.
No previous industry or vehicle rental administration experience is required, as our proven induction training will prepare you. You need customer service know-how, administration skills, and a calm, 'can-do' attitude, along with a Full UK or EU Driving Licence.
We offer:
* A great basic salary and a quarterly bonus scheme (up to £1,407 pa OTE)
* 24 days annual leave, increasing to 26 days with service, plus bank holidays and an extra day for your birthday
* Free life assurance
* Well-being services, including 24/7 GP, mental health support, physiotherapy, and health-related plans
* Exclusive vehicle-leasing schemes
* Pension and save-as-you-earn share scheme
* Access to the Benefits App with retailer discounts and cashback deals
* Wagestream, a financial wellbeing app for pay control, savings, discounts, and financial coaching
With over 60 branches nationwide, Auxillis is the UK’s go-to provider of light commercial vehicle rental solutions, partnering with well-known organizations. We are part of ZIGUP, supporting customers across the UK, Ireland, and Spain. Join us to unlock your potential in a supportive, industry-leading environment.
We are: agile, experts, imaginative, reliable.
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