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Customer Service Agent
Reference: APR20257072
Expiry date: 13:35, Mon, 26th May 2025
Location: Crawley
Benefits: superb
Salary: £28,144 pa + bonus up to £1,407 pa OTE
Weekly Hours: 42.5 hours / week
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.
As a Customer Service Agent, you will bring to life the Auxillis experience by managing the needs of customers, colleagues, and managers to ensure our vehicles are where they need to be, when they need to be there.
Life as a Customer Service Agent with Auxillis
Our branches are busy, fast-paced environments. You will be at the center of it, often the first point of contact for customers. Delivering excellent service with a smile should come naturally. You will excel at managing multiple tasks simultaneously, such as sourcing vehicles, booking, resolving customer queries, administering accounts, and overseeing vehicle movements.
No previous industry or vehicle rental administration experience is necessary, as our proven induction training will prepare you. However, you will need strong customer service skills, administrative abilities, a calm, ‘can-do’ attitude, and a Full UK or EU Driving Licence.
As a Customer Service Agent with Auxillis, we offer:
* A great basic salary with additional benefits.
* A quarterly bonus scheme (up to £1,407 pa OTE).
* Annual leave starting at 24 days, increasing to 26 days with service, plus bank holidays and an extra day for your birthday.
* Free life assurance.
* Well-being services, including 24/7 GP, mental health support, physiotherapy, Health Cash Plan, Dental Plan, and Travel Insurance.
* Exclusive vehicle-leasing schemes.
* Pension and share schemes.
* Benefits App with discounts and cashback deals at major retailers.
* Wagestream app for financial control, pay flexibility, and discounts.
With over 60 branches nationwide, Auxillis is a leading provider of light commercial vehicle rental solutions, partnering with prominent organizations. We are part of ZIGUP, supporting customers across the UK, Ireland, and Spain. We offer support, development opportunities, and security to help you thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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