Band 3
Main area
Ophthalmology outpatients
Grade
Band 3
Contract
Permanent
Hours
Full time hours per week (Will be required to work across both Epsom and St Helier sites. No evenings, weekends or nights.)
Job ref
RB-SK-A
Site
St Helier Hospital
Town
Carshalton
Salary
£29,651 - £31,312 pa inc HCAS
Salary period
Yearly
Closing
23/09/2025 08:00
At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.
Job overview
The role of the Health Care Assistant is to assist the qualified nurse to:
* Provide direct care and support to the patient as delegated by the qualified nurse.
* Maintain a clean safe environment for patients and relatives.
* Assist with clerical and housekeeping duties.
* Contribute to maintaining the unit's philosophy of care.
* To be able to work in a learning environment, providing a high standard of nursing care and support to patients.
* To work flexibly according to the needs of the department including clinical areas across site where required.
Main duties of the job
An exciting opportunity has arisen for a full time (37.5hrs) HCA3. St Helier Ophthalmology Outpatients department
Applicants must have previous HCA experience, preferably within ophthalmology and/or outpatients setting and have extended skills to include BP, BM, phlebotomy. You must be willing to further develop your skills and knowledge on a variety of ophthalmic related tasks and activities.
Applicants will be required to Monday to Friday 9-5 and to be able to work across site as necessary.
Willingness to expand clinical knowledge and skills and to work in a variety of clinics is required. Excellent communication and interpersonal skills are required, and the ability to work under pressure.
Applicants must be motivated, flexible, able to work as part of a team, and have excellent interpersonal skills. Applicants will need to be able to work flexibly around the needs of the service.
Working for our organisation
Welcome to the Epsom and St Helier University Hospitals NHS Trust. We offer an extensive range of services, including cancer, pathology, surgery, and Dermatology to over 490,000 people in south west London and north east Surrey. We operate two busy general hospitals, Epsom Hospital and St Helier Hospital, and run services from other locations, including Sutton Hospital. We are also part of two innovative integrated care partnerships - Sutton Health and Care and Surrey Downs Health and Care.
St Helier Hospital is home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children, while Epsom Hospital is home to the South West London Elective Orthopaedic Centre (SWLEOC). Both Epsom and St Helier hospitals have Accident and Emergency departments (A&E) and Maternity services (Obstetrics).
With nearly 900,000 people coming to our hospitals for care and treatment every year, our almost 5,000 staff and 500 volunteers work around the clock to keep our busy hospitals running smoothly.
As teaching hospitals, we play a key role in the education and training of tomorrow's doctors, nurses and other health professionals. Both sites work in partnership with St George's Hospital and St George's Medical School in south London to deliver high quality education and research.
Detailed job description and main responsibilities
Please see the attached supporting document which contains more information about the HCA Outpatients role
Person specification
Qualifications and Training
Essential criteria
* NVQ level 3 in care, or ability to demonstrate equivalent training and experience.
* Willingness to undertake further training as required by the role
Experience
Essential criteria
* Previous outpatients experience
Knowledge and Skills
Essential criteria
* Good listening skills, empathetic.
* Ability to follow procedures.
* Ability to work in a team and autonomously.
Desirable criteria
* I.T literate .
Personal Attributes
Essential criteria
* Punctual calm and conscientious
* Excellent interpersonal skills
Other relevant requirements
Essential criteria
* Ability to work flexibly including evenings, weekends and BH.
Your application: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
References: You will be required to provide 3 years of employment/educational history. We do notaccept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.
Closing date: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Shortlisting: You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.
DBS: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.
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Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at:
Telephone:
Text:
Email:
Our confidential answering service is available after 5pm.
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Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.