Business Development Specialist| Fylde Coast | Permanent | Full-time | 37.5 hours per week | Competitive Salary and excellent benefits
Spire Fylde Coast has a great opportunity for a Business Development Specialist
Job Purpose
The purpose of the Business Development Specialist will be to grow Primary Care referrals (patient numbers and revenue) by making Spire Healthcare the first choice for patient referrals from GPs, Allied Health professionals such as Physiotherapists and Osteopaths and to identify and maximise business development opportunities presented by commissioning groups.
Key Accountabilities
1. Plan and deliver a Primary Care engagement programme in consultation with the Hub Sales and Business Development Director to target an agreed mix of GP practices and other primary care professionals. Devise your own time, activity, and workload to ensure achievement of monthly targets within the primary care contact programme.
2. Work in partnership with central teams to plan and execute email campaigns and events using agreed processes and systems.
3. Education should include clinical workshops, surgery seminars and other education events for target GPs, CCG’s and allied health professionals. Work with GP Vocational training programmes to provide education for trainee GP’s. Provide education for Patient groups within the catchment area
4. The post holder maybe asked to work alongside the Self-Pay Sales team to plan and deliver patient awareness events.
5. Undertake lead generation, virtual and face-to-face meetings with Occupational Health Nurses/Manager/Managing Directors, Practice Managers, referring GPs, CCG’s and allied health professionals in order to build strong working relationships; to promote the Hub’s services, consultants, and standards; and to facilitate smooth administrative processes.
6. Act as a point of contact and subject matter expert on Primary Care relations, liaising with hospital departments to fix communication or administrative problems that are hampering relationships with primary care referrers. This could include but is not limited to obstacles sending referrals by either traditional routes or Spire Connect
7. Maintain a Primary Care contacts database and log all contacts, opportunities and six-monthly sales data on CRM. Use contact log to produce monthly sales activity report.
8. Collate GP referral data quarterly – in order to measure outcome of own relationship activity and to identify new contact opportunities.
9. Maintain a thorough working knowledge of the Hubs services and its consultants.
10. Act as Spire Hospitals ambassador to the primary care community, displaying a professional, caring and friendly approach at all times, and Champion the needs and interests of primary care referrers within the sites
11. Undertake training and development relevant to the post
12. Maintain a flexible approach to support other business development activities as required
13. Flexibility is expected so that the post holder is available to meet GPs and stakeholders at times that suit them and the role involves some evening and weekend working to support hub events.
14. The role will involve daily travel within the hubs catchment area and occasional travel to Spire Healthcare head office in central London, and to other Spire Healthcare hospitals around the UK.
Experience, Knowledge and Technical Ability Essential
15. Face-to-face field sales experience within a corporate or healthcare environment · Evidence of results achieved through customer relationship management
16. Excellent communication and presentation skills Desirable
17. Face-to-face field sales experience within a corporate or healthcare environment · Evidence of results achieved through customer relationship management
18. Excellent communication and presentation skills
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
19. 35 days annual leave inclusive of bank holidays
20. Employer and employee contributory pension with flexible retirement options
21. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
22. Free Bupa wellness screening
23. Private medical insurance
24. Life assurance
25. Save an average of £50 per month with our free onsite car park
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
26. Driving clinical excellence
27. Doing the right thing
28. Caring is our passion
29. Keeping it simple
30. Delivering on our promises
31. Succeeding and celebrating together
32. Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
For us, it's more than just treating patients; it's about looking after people