Valued Team member: We are glad you are exploring new opportunities within Zimmer Biomet!
What You Can Expect
The Clinical Support Specialist (CSS) is integral to the daily management of any successful sales The role is responsible for working alongside the Sales Representatives, Key Account Manager's and Sales Manager to service hospitals and provide technical support to all the stake holders within our customer
Additionally the CSS will deliver bespoke training to ensure Surgeons and Scrub Staff are competent to operate safely and efficiently with Zimmer Biomet products attending surgery as necessary to provide real-time support to
How You'll Create Impact
* Ensure instrumentation and implants are available to meet customer operating schedules
* Facilitate and organize training for all hospital stakeholders ( surgeons, scrub staff, HCA's, Sterile Services Staff) to ensure safe and effective use of Zimmer Biomet instruments and
* Be an onsite resource within customer premises, enabling Sales Representatives to concentrate on developing new business opportunities either elsewhere or laterally inside the
* Ensure that consignment stock rotation is executed efficiently with minimum quarterly, full account audit and reorder check's on a daily
* Ensure that instrument sets are always in good and safe working
* Remove damaged instrumentation and arrange replacement following SOP'
* Report PER'S within 48 hours of been made aware of
* Provide each account with training material and an accurate stock
* Work outside normal working hours where
* Ensure returns and in field movements carried out following SOP'
What Makes You Stand Out
* Education to A - Level standard or equivalent relevant qualification in science related
* Nursing or Healthcare
* 3 years' experience in a clinical environment preferably orthopaedic theatre
Your Background
* Demonstrate the ability to accept and adapt to different working practices as required by surgeons and hospitals whilst maintaining Zimmer Biomet protocols
* Full knowledge of divisional product portfolio
* Proficient in training others
* Understanding of technical medical language and anatomy to interact with surgeons and theatre
* Proven organizational skills and effective time management
* Confident and engaging presentation skills
* To be able to solve given problems in a quick and efficient
EOE/M/F/Vet/Disability