This is a new role for the Trust. The successful applicant will be critical to delivering efficient, sustainable cost cost-effective transport solutions for staff and patients, fit for the future.
The role is to lead on two main service areas: The Trusts Internal Transport and Non-Emergency Patient Transport Service (NEPTS).
Internal Transport is managed by the Trust directly day to day with this requires leading and managing the team and service level agreements, overseeing the day-to-day operations, fleet management, and providing a transport service to the Trust across the Devon and Bristol footprints.
The role will also provide support in relation to other travel in relation to hotels, trains, planes, and travel expenses.
NEPTS is outsourced through an appointed Contractor. The role in this area is to manage the service contracts, internal stakeholders' (Clinical Directorates) engagement in using the service, budget monitoring, and procurement compliance. This scope of work also includes any other specialist transport services.
Main duties of the job
The Transport Manager is responsible for managing the operational delivery of transport services throughout the Trust. This includes working with system partners and contractors to ensure compliance with statutory targets and safe practices. The role involves providing technical support and advice to managers and staff, managing the Transport and Travel pages of the Trust intranet, and demonstrating high-level communication skills to share sensitive and complex information with stakeholders.
The Transport Manager also negotiates local variations to national policy, contracts with providers, and service level agreements with system partners. They establish and attend Patient Transport Services User Group Meetings, provide compliance representation to Trust-wide Committees, and represent the Trust at external events.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Person Specification
* Highly specialist knowledge across all patient transport services.
* Extensive knowledge of NHS healthcare systems and management.
* Theoretical and practicable knowledge in fleet management.
* Extensive knowledge and understanding of specialist NHS related patient transfers and procedures.
* Demonstrable capability and capacity for service management under high pressures in a complex healthcare environment including staff management, financial management, and change management.
Essential Requirements
* Significant Patient Transport contract management experience.
* Demonstrate the ability to take responsibility, make decisions with the healthcare information available and demonstrate leadership.
* Proven success in business planning and in the development and effective implementation of Patient Transport System plans.
* Proven record of success in managing operational change while also developing and maintaining high standards of quality.
* Experience in budgets monitoring, costing, and invoice validations.
Qualifications
* Relevant qualifications and certifications as required fulfilling Transport (Fleet Management Degree or HND) and Patient Transport Service (NVQ level 3 or higher) responsibilities, if not held, an equivalent level of experience.
* Post-graduate qualification in Transport Management, and evidence of continued professional development, or equivalent specialist knowledge and experience.
* Management qualification or demonstrable experience in a management position within the estates and facilities domain in NHS or a comparable complex organisation setting.
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