Job Description
Position: General Manager | Full Time
Wagamama, with over 165 restaurants, celebrates individuality and diversity. We value personality over perfection—be you, be wagamama. We are looking for a General Manager to join us on our journey to nourish both body and soul.
The Role:
As a General Manager, you will inspire your team to deliver exceptional service, uphold high standards, and drive restaurant performance. You will coach and develop your team to reach their full potential while ensuring excellent results.
About You:
* You prioritize creating a positive, inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at training, coaching, and mentoring emerging leaders.
* You are committed to providing outstanding guest experiences, ensuring every interaction reflects exceptional service, either through your efforts or by empowering your team.
* You possess strong financial skills, including budgeting, inventory, labor management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
* You focus on building and nurturing your team, from recruitment to ongoing development, supporting their personal and professional growth.
* You care about creating an inclusive environment where your team feels respected and valued, enabling them to thrive in their roles and careers.
* You are a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.
We Would Love to Hear From You If You:
* Prioritize a positive and inclusive work culture.
* Are dedicated to delivering exceptional guest experiences.
* Have strong financial and strategic skills.
* Focus on team development and inclusivity.
* Are a proactive and adaptable problem solver.
What’s In It for You:
* Bonus scheme—up to £8,000 annually.
* Access up to 30% of your earnings before payday with Wagestream.
* Private medical insurance.
* Free food on shift and 50% off outside of work.
* Industry-leading family-friendly policies, including 26 weeks full pay + 13 weeks half pay for expectant or adopting parents.
* Be the first to try our new menus.
* Wagamama parties with VIP guests throughout the year.
* Recognition as a nationwide 'Love Above the Door' legend.
Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long-service awards.
Be You, Be Wagamama
Wagamama is proudly part of the Disability Confident scheme.
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