Job Overview
We are seeking an enthusiastic and dedicated Pet Store Manager to oversee our vibrant pet supplies retail environment. The ideal candidate will possess a passion for animal care and welfare, along with strong leadership skills to manage a diverse team. This role requires effective communication and organisational abilities to ensure the store operates smoothly while delivering exceptional customer service.
Duties
* Lead and manage daily operations of the pet store, ensuring a high standard of customer service and satisfaction.
* Supervise and train staff, fostering a positive team environment that encourages professional growth.
* Oversee inventory management, including ordering, merchandising, and maintaining stock levels to optimise sales.
* Develop and implement sales strategies to achieve store targets while promoting pet welfare.
* Maintain store presentation standards through effective merchandising techniques.
* Handle administrative tasks such as scheduling, payroll, and reporting to ensure efficient store operations.
* Communicate effectively with customers regarding product knowledge, pet care advice, and services offered.
* Ensure compliance with health and safety regulations within the store.
Qualifications
* Proven experience in retail management or a supervisory role within a similar environment.
* Strong leadership skills with the ability to motivate and manage a team effectively.
* Excellent communication skills, both verbal and written, with a focus on customer engagement.
* Multilingual or bilingual abilities are highly desirable to cater to our diverse clientele.
* Strong organisational skills with effective time management capabilities.
* Experience in sales management and merchandising is advantageous.
* Proficiency in administrative tasks, including phone etiquette and record keeping.
* A genuine passion for animals and their welfare is essential. Join our team and contribute to creating a welcoming environment for pets and their owners
* A good understanding of social media marketing and branding.
Job Types: Full-time, Permanent
Pay: £24,420.00-£30,000.00 per year
Benefits:
* Employee discount
* Store discount
Application question(s):
* Management Experience in Retail Environment with preferred experience in managing Pets associated retail.
Work authorisation:
* United Kingdom (required)
Willingness to travel:
* 100% (required)
Work Location: In person