Scheduler / PPM / Job Allocator Tunbridge Wells, Central Location, (phone number removed)pm, Mon-Fri. £26,000 - £30,000 per annum performance bonus benefits including 22 days holiday Bank Holidays, flexible start and finish times, social events, pension and your birthday off! Our client is currently seeking an enthusiastic and organised Scheduler/Job Allocator to join their busy and dedicated team based in Tunbridge Wells. Role Overview: You will play a pivotal role in ensuring the 40 engineers are efficiently scheduled for their visits, maintaining the high standard of service the clients expect. You will be responsible for creating monthly plans, managing routine visits, and addressing client concerns. If you thrive in a fast-paced environment and love to keep things organised, this role is for you, working within a busy, fun team with no two days the same! Key Responsibilities: Scheduling/ Job Allocation: Create and manage the monthly plan for 40 engineers across London and the South East. Proactively schedule routine visits while maximising route efficiency. Ensure all visits are completed as per contract frequency and monitor progress throughout the month. Handle larger ad-hoc works as needed. Regularly update the management team on service delivery concerns. Customer Service & Communication: Deliver exceptional personalised customer service at all times. Maintain clear communication with all stakeholders, managing expectations effectively. Collaborate with the service team to develop action plans for areas needing improvement. Desired Experience & Qualities: Minimum of 2 years' experience in a similar role. Excellent communication skills and a confident telephone manner. Ability to handle high-pressure situations calmly and professionally. Strong multitasking skills and the ability to work independently. Creative problem-solving mindset.Benefits: 22 days annual leave plus bank holidays Birthday off after 1 year service! Increased holiday entitlement with length of service. Pension scheme. Monthly performance bonuses. Flexibility to start later or finish earlier. Opportunities for career progression in an expanding business.If you are ready to make a difference and join a vibrant team, we would love to hear from you! To apply, please send your CV into us online! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website