Overview
Join or sign in to find your next job. Apprentice Customer Service Advisor role at TieTalent. Location: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ). This is a full-time, permanent role. Salary: £21,620 per year. Hourly rate: £11.08. Start Date: October 2025 onwards.
Responsibilities
* Join our multi award winning Apprenticeship scheme and use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us.
* In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone.
* You can come from any background; all you need is the energy, talent and ambition to launch an amazing career at EE.
* Receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.
* We are a team and family ethos; your role is to deliver exceptional and personal service to our customers every single time.
What’s in it for you?
* A great starting salary of £21,620.00 per year
* Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
* Market leading paid carer's leave, up to 2 weeks off for carers to support colleagues who are caring for family or friends who are disabled, ill or elderly.
* Family leave - Equalised maternity, paternity and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
* Huge discounts on EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year.
* Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
* Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front.
* Volunteering days, so you can give back to your local community.
* Optional Private Healthcare and Dental, to protect you and your family.
What Are You Waiting For?
If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!
Seniority level
* Internship
Employment type
* Contract
Job function
* Other
Industries
* Technology, Information and Internet
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