We are looking to recruit on behalf of our client, an experienced Sales Administrator to join their exisitng team on a permanent basis. The ideal candidate will have previosu experience in a sales environment, and have an excellent telephone manner. Duties will include: Process all sales administration and customer orders accurately, efficiently, and in a timely manner, utilizing the relevant systems Handle customer queries and orders while maintaining exceptional levels of customer service at all times. Proactively develop existing accounts by identifying and seizing opportunities for up-selling and cross-selling across the product portfolio Dealing with incoming customer queries and providing advice & solutions Undertaking outbound activity to help identify and target new customers Working closely with and supporting the external sales team Administration of sales orders/quotations, ensuring customer delivery dates are met Regular use of internal CRM system Closely liaising with internal departments such as logistics and procurement Permanent role with competitive salary and bonus structure for the right candidate.