Job Description
Posted Tuesday 14 April 2026 at 01:00
Join Parkdean Resorts as a Holiday Homes Sales Support Manager and play a vital role in delivering exceptional customer experiences and driving operational excellence. You’ll support the sales team by managing processes, improving efficiency, and ensuring every customer enjoys a smooth journey from enquiry to ownership.
This is a fantastic opportunity for someone with strong leadership skills, a passion for customer service, and the ability to thrive in a fast-paced environment.
What you will be doing...
* Support the Sales Manager in leading and motivating the team
* Help plan and execute marketing campaigns to maximise leads
* Oversee customer appointments, park tours, and handovers
* Act as a key contact for customer queries and ensure timely responses
* Maintain accurate documentation, CRM records, and stock listings
* Analyse sales data and gather feedback to improve performance
* Ensure compliance with company policies, safeguarding, and health & safety
About you...
* Strong customer service and sales skills
* Business and financial acumen
* Experience supporting or leading successful sales teams
* Excellent communication and negotiation skills
* Resilient, driven, and passionate about exceeding targets
* Flexibility to work weekends and peak periods
Benefits
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:
* The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
* You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
* A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
* A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
* Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
Commitments
Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.
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