Job Opportunity: Cross Class Insurance Claims Handler
Location: Leeds / Manchester
Salary: Competitive + Benefits
Type: Full-Time | Permanent
About:
Our Client is a dynamic and client-focused insurance brokerage committed to delivering tailored risk solutions across multiple sectors. With a reputation for excellence and a collaborative team culture, they pride themselves on providing exceptional service and expert guidance to their clients.
The Role:
We’re seeking a proactive and detail-oriented Cross Class Insurance Claims Handler to join our growing claims team. This role involves managing a diverse portfolio of claims across multiple insurance classes including property, liability, motor, and more. You’ll be the key point of contact for clients during the claims process, ensuring a smooth and efficient experience from notification to settlement.
Key Responsibilities:
• Handle claims across various insurance classes from first notification to final settlement
• Liaise with insurers, loss adjusters, and other stakeholders to progress claims
• Provide expert advice and support to clients throughout the claims journey
• Maintain accurate records and documentation in line with regulatory standards
• Identify potential issues and escalate complex claims when necessary
• Deliver excellent customer service and uphold the company’s professional standards
What We’re Looking For:
• Proven experience in insurance claims handling, ideally across multiple classes
• Strong communication and negotiation skills
• Ability to manage multiple claims and prioritise effectively
• Knowledge of FCA regulations and insurance industry practices
• A team player with a client-first mindset
• Cert CII qualification (or working towards) is desirable
What We Offer:
• Competitive salary and benefits package
• Supportive and inclusive team environment
• Opportunities for professional development and career progression
• Flexible working arrangements
• Access to industry training and resources