Salary: £35,000 - 55,000 per year Requirements: Previous experience in a related industry. Technical experience with EAS (Electronic Article Surveillance) and RFID technology. A valid driver's license and willingness to travel. Responsibilities: Provide technical support for innovative EAS, RFID, and CCTV solutions to our major retail customers worldwide. Support the sizing, installation, maintenance, and operation of technological resources while ensuring quality, timely technical support through teamwork and customer service. Deliver technical support for all our products at customer sites and internal staff (call center, administrative support, Field Ops Technicians). Develop and test new solutions, creating manuals and product guides. Perform technical support for company systems and services, including maintenance, updates, evaluations, device installations, and product improvements. Handle Level 2 incident resolution and troubleshooting. Support field technicians with technology installation and maintenance according to business strategies. Analyze new product launches, validate implementations, and train teams on product deployments. Contribute to new project development, driving customer satisfaction through comprehensive support, monitoring, documentation, and escalation. Technologies: Support Mobile More: At Johnson Controls, we offer a competitive compensation package based on qualifications and experience. Our benefits include life and accident insurance, as well as Flexible Remuneration options for tax-advantaged services like medical insurance, childcare vouchers, and meal allowances. Beyond competitive pay, we provide job stability, professional development opportunities, ongoing training, and an excellent work environment. We value diversity, reward excellence, and inspire people to achieve their best. In our evolving environment, we will help you build a unique career path. As a team member, you will have the opportunity to make a real impact. The world is waiting for you, and so are we. last updated 6 week of 2026