Job Title: IT Service Desk Engineer
Location: Seaford, BN25 1LS
Salary: £26,000 - £30,000 per year based on experience
Job Type: Full time, Permanent
We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it!
As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis.
To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position.
Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension.
Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role.
Primary Responsibilities:
1. Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the hel...