The Stafford London, a distinguished five-star hotel in the
heart of St James’s, is seeking a passionate and talented Restaurant Supervisor
to join our exceptional Restaurant team at Michael Caines at The Stafford.
Under the strategic guidance of two Michelin-starred chef
Michael Caines MBE, our Food & Beverage offerings reflect a refined
approach to British and European cuisine, blending tradition with innovation.
Located just moments from Green Park, Buckingham Palace, and
the vibrant West End, The Stafford offers an inspiring setting at the very
heart of London’s cultural and culinary scene.
This is a unique opportunity to be part of a dynamic,
forward-thinking culinary environment where excellence, creativity, and guest
experience are at the heart of everything we do. If you’re looking to elevate
your career in one of London’s most iconic luxury hotels—working alongside a
team inspired by one of the UK’s most celebrated chefs—we’d love to hear from
you.
About The Stafford London
Situated just off Piccadilly, in the heart of historic St
James’s, Mayfair, The Stafford London is one of the finest luxury5-star hotels
in the Capital. Alive with English character, it holds 5 AA Red Stars for its
excellence.
The Stafford London is ideally located for West End
theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street.
Green Park underground & Victoria Station are within walking distance.
Surrounded by art galleries and museums, the property is next to the royal
palaces and parks.
About the role, what will I be doing?
·
Greet guests with a warm and welcoming demeanor.
·
Supervise and train restaurant staff.
·
Delegate tasks and responsibilities to staff
members, ensuring a smooth workflow.
·
Address customer inquiries, concerns, and
special requests professionally and promptly.
·
Monitor and uphold high service standards among
the staff.
·
Assist guests with selecting menu items and make
recommendations based on guest preferences.
·
Have a thorough knowledge of menu items.
·
Oversee the accurate and efficient processing of
orders.
·
Supervise cash handling procedures and ensure
accurate billing and payment processing.
·
Ensure that orders are prepared correctly
according to The Game Bird’s standards.
·
Adhere to Food Hygiene procedures.
·
Maintain the cleanliness and tidiness of
workspace.
·
Build and maintain positive relationships with
regular guests and handle feedback and complaints effectively.
·
Maintain communication with staff members to
ensure smooth operations.
·
Ensure that all service standards and protocols
are consistently followed.
·
Promote a positive attitude and display the
ability to ‘make things happen’ to achieve or exceed anticipated results and
encourage the same in the team.
·
To support the Restaurant Manager with
compliance with Legal, Government
and Company Policies relating to, Fire, Health and
Safety procedures
·
To carry out any reasonable tasks requested by
the Senior Management.
Who are we looking for?
·
Previous experience in a similar role in a
hospitality setting, preferably in fine dining
·
Previous supervisory experience
·
Highly organised, multitasking individual with a
positive attitude & a team player
·
Ability to manage varying needs and prioritising
to ensure the best business results
·
excellent communication and interpersonal skills
·
An exceptional attention to detail
·
Ability to work under pressure
·
Flexibility to work weekends and evening shifts
Our Benefits includes:
* 28
days holiday which increases with length of service to a maximum of 33
days
* Private
Healthcare option & Life Insurance
* A
choice of rewards and lifestyle benefits
* Employee
recognition programme
* Training
and development opportunities
* Access
to Wagestream app
* Referral
Scheme: £1000 for referring a Chef, £500 for other permanent
position (terms and conditions applies)
* Interest
free season ticket loan
* 50%
Food and Beverage discount in our venues
If the role sounds like something you would enjoy doing and
you are excited about our hotel and the team than we would love to get to know
you!
Please apply now, we are looking forward to receiving your
application.
The successful candidate must already have eligibility to work in the UK.