Job Description
AWS Infrastructure Support Engineer
Position: AWS Infrastructure and on-prem Support Engineer
Location: 4-5 days a week from Solihull with occasional travel to Croydon based on business needs
Security Clearance: SC Cleared / SC Eligible
Company: Mastek
About the Role:
Mastek is seeking an experienced AWS Infrastructure Support Engineer to join our esteemed public sector project on a permanent basis. This role involves extending the existing HDE tooling to provision desktops and supporting server functions for the Birmingham location. As part of an evolving environment, the requirements are subject to change, offering a dynamic and challenging work setting.
Key Responsibilities:
1. Provide hands-on support and maintenance for on-prem infrastructure, including network switches, firewalls, Windows desktops, and Linux operating systems.
2. Adopt an automation-first approach using scripting languages such as Shell, PowerShell, and Ansible playbook.
3. Support infrastructure patching and security vulnerability remediation.
4. Diagnose and troubleshoot problems effectively.
5. Develop and maintain secured environment practices.
6. Manage L2/L3 customer support requests with strong interpersonal skills.
7. Shadow the Solutio...