1 week ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
We are looking for a motivated people-oriented Customer Service Representative for our team based in Telford! The ideal candidate will have Customer Service experience.
You will be responsible for interfacing with customers, logistics, manufacturing and supporting the service representatives to handle a variety of post-sales service functions. You will solve administrative problems requiring process and customer service knowledge.
You will be in charge of
* Preforming the administration support to our customers service representatives, ensure that we are managing the repair/calibration requests
* Data entry of the service requests, adding prices and data as per the customer’s requirements, raising quotes and dealing with customer’s queries.
* Assigning emails to the Customer Service representatives
Qualifications
* Customer service experience in a fast paced customer service environment
* Some relevant experience in an administrative role
* Must have excellent written, verbal and presentation skills
* Excellent team work, with a proactive mentality
* Must be detail-oriented and have excellent customer service, organizational and follow-up skills
* Must be able to interact effectively and cooperatively with employees at all levels
* Must be able to operate in a complex organization and handle multiple tasks simultaneously
What we offer
A place within an exciting company! At Keysight we develop with our visionary, market-leading, and highly innovative customers breakthroughs that connect and secure the world.
At Keysight, diversity represents the full spectrum of human demographic differences, including race, national origin/ethnicity, religion, gender, sexual orientation, age, identity & expression, socio-economic status, veteran status, physical disability, and any other protected class. Inclusion & Diversity is an integral part of our core values and is a competitive advantage that helps drive innovation that results when people with differing experiences, perspectives, and cultures work together. For these reasons, our diversity practices extend across every phase of the recruitment process.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Temporary
Job function
* Job function
Customer Service
* Industries
Appliances, Electrical, and Electronics Manufacturing
Referrals increase your chances of interviewing at Keysight Technologies by 2x
Sign in to set job alerts for “Customer Service Representative” roles.
Telford, England, United Kingdom 2 weeks ago
Shrewsbury, England, United Kingdom 3 weeks ago
Telford, England, United Kingdom 1 week ago
Telford, England, United Kingdom 4 days ago
Cannock, England, United Kingdom 3 days ago
Walsall, England, United Kingdom 3 days ago
Customer Service Representative- AI Trainer
Willenhall, England, United Kingdom 2 days ago
West Bromwich, England, United Kingdom 3 weeks ago
Customer Service & Asset Specialist UK and Ireland
Dudley, England, United Kingdom 2 weeks ago
Ryton, England, United Kingdom 1 week ago
Customer Service & Asset Manager – UK & Ireland
Dudley, England, United Kingdom 2 weeks ago
Barrow, England, United Kingdom 2 days ago
Shrewsbury, England, United Kingdom 2 days ago
Customer Service Executive, Retail Finance
Trainee Customer Service & Sales Specialist
Whitchurch, England, United Kingdom 1 week ago
Kingswinford, England, United Kingdom 1 week ago
Customer Services Representative - Retention
Walsall, England, United Kingdom 1 day ago
Stourbridge, England, United Kingdom 1 week ago
Retail Customer Service Associate- AI Trainer
Ollerton, England, United Kingdom 6 days ago
Willenhall, England, United Kingdom 5 days ago
Retail Customer Service Associate- AI Trainer
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr