Director of Middle East & Diplomatic Sales
Join to apply for the Director of Middle East & Diplomatic Sales role at 1 Hotels
Director of Middle East & Diplomatic Sales
Join to apply for the Director of Middle East & Diplomatic Sales role at 1 Hotels
Direct message the job poster from 1 Hotels
People Operations Manager at The 1 Hotel Mayfair
Grow with us…
At 1 Hotel Mayfair, London’s first nature-inspired, eco-conscious luxury hotel, we believe that travel should be purposeful, thoughtful, and rooted in sustainability. Our hotel is a reflection of nature’s beauty, and every guest experience is designed to evoke a sense of well-being and harmony.
We are now seeking a strategic, passionate, and relationship-driven Director of Middle East & Diplomatic Sales to lead one of our most critical markets. This is more than a sales role — it’s an opportunity to shape our brand presence across the Middle East and Diplomatic sectors while delivering memorable, high-impact luxury experiences.
About the Role:
You will be responsible for driving transient, group, and event revenue from Middle Eastern countries and diplomatic entities in the UK. This includes managing high-value agency partnerships, cultivating relationships with embassies, and ensuring our suites and long-stay experiences reach the right guests — including Royal Families and high-net-worth individuals.
You’ll also act as a key brand ambassador for 1 Hotel Mayfair, representing us at tradeshows, hosting site visits, and creating strategic action plans aligned with our revenue goals.
Key Responsibilities:
Middle East Market
* Lead and grow sales across the Middle East, focusing on agencies, wholesalers, direct guests, and elite clientele
* Drive suite and signature suite bookings and support the long-stay strategy
* Manage preferred rates and ensure accuracy in PMS and GDS systems
* Work cross-functionally with Revenue, Reservations, and Front of House to deliver seamless luxury experiences
Diplomatic Market
* Develop and manage relationships with Embassies, High Commissions, and government agencies
* Support the Group & Events team with diplomatic event conversions and site inspections
* Represent the hotel with professionalism, discretion, and cultural awareness
New Business & Strategy
* Identify and convert new sales opportunities in assigned territories
* Host familiarisation trips, deliver presentations, and entertain clients as needed
* Monitor market trends, competitor activity, and report sales performance monthly
About You:
* A minimum of 5 years experience in a senior sales role within luxury hospitality
* Proven success working with Middle Eastern and/or Diplomatic clients
* Exceptional interpersonal and communication skills; fluent in English (Arabic is a bonus)
* Hands-on, flexible, and confident with global travel requirements
* Commercially minded with an eye for opportunity and detail
* A passion for sustainability, culture, and personalised service
About us…
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
* A “Designed by Nature” workplace in the heart of London
* Career development through SH University and global mobility
* Paid Personal Days, wellness benefits, and recognition initiatives
* The chance to be part of a purpose-driven brand that believes in doing all the good we can
Be part of something meaningful. Be part of 1 Hotel Mayfair.
Apply now and join a team that’s redefining luxury — one guest, one moment, one experience at a time.
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
Job function
* Job function
Marketing, Customer Service, and Management
* Industries
Hospitality
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