Customer Service Advisor – Temporary
£12.21 per hour
Trafford Park
Immediate Start
Great opportunity to join this well-established business due to busy period / workloads we are seeking a Customer Service Advisor to join their team. The role is full time office hours and they can offer hybrid working after the initial training period.
Key Responsibilities for Customer Service Advisor job;
* Handle and process customer’s orders with a high level of accuracy
* Dealing with incoming inquiries via phone calls, emails and web chat
* Provide first class customer service at all times
* Contacting customers over the phone to confirm deliveries and collections
* Ensure all part returns are actioned with the SLA agreed
* Ensure each failed delivery or collection has at least one out bound call direct to the customer to determine what the issue was
* Contact the customer and provide and update
* Adherence to all company policies and procedures.
Key Skills required for Customer Service Advisor job;
* Experience within customer service.
* Excellent all-round communication and telephone skills to build relationships with customers and suppliers.
* Proven ability to multitask while paying strict attention to detail
* Ability to work on own initiative and manage workloads
* Good knowledge and experience with Microsoft Word and Excel
You will work in what is a fast-paced environment and be expected to manage all tasks set and provide the best possible customer service and quality of work.
Customer Service Advisor | Hybrid Working | Immediate Start | Temporary contract
Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application then unfortunately you have been unsuccessful.
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