Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].
The Opportunity:
Reporting to a Head of Human Capital (HC) Operations, you will be managed day to day by the Human Capital Specialist The
HC Coordinator
role is responsible for the coordination and administration of HC related activities. Activities include, but are not limited to, contract and letter generation, data entry to the HR system (Workday), answering benefits queries, resolving problems and providing a payroll change instructions. Acting as a liaison between employees, relevant benefit/external providers, and business units the HC Coordinator provides a high level of client service to employees to ensure there is a positive employee experience.
KEY RESPONSIBILITIES
Administration and Coordination:
* Generating and administering new hire documentation, including references, letters, T&C'S and change letters and all leaver documentation
* Responding to all reference requests for past employees in a timely manner
Maintaining HR Systems (Workday and ET)
Assisting with requesting and processing Background Checks with our Provider and maintain records
Managing the onboarding process such as running induction for new joiners on day one
Supporting with offboarding such as completing exit interviews and creating leaver documentation
Maintaining employee files, trackers and compliance reports
* Managing the team shared inbox and answering holiday, payroll and benefit queries via the HR
* Operations inbox including assigning queries to relevant team members where required
* Working with HR Generalist on processing payroll tasks on a monthly basis to ensure accurate and correct pay for employees
* Working closely with internal HR teams such as Talent Management, Recruitment and Global Mobility
Absence management and processing in Workday and updating employment records
Applying to HMRC for necessary documentation, including A1 certificates and Certificate of Coverage
Research and Projects:
• Researching enquiries on UK employment legislation
• Assisting in updating of Policies & Procedures
• Support the HR Operations Generalist and HR Managers in the annual tasks.
Teamwork and Client Service:
* Consistently delivering a high client service to the business and its employees
* Work with the team to identify areas for process improvement and to increase efficiencies
* Partner closely with Recruitment team and Talent Managers to support with background checks and new hire documentation
* Building positive relations and working closely with IT, Office Services, MMC Benefits and our external partners
Experience required:
* Previous HR Administration experience is preferable, but strong administration experience from another sector will be considered
* Knowledge of Workday or similar HR Information System is highly advantageous
* Data entry experience preferable (e.g. payroll, employee transactions, trackers, compliance reports) with rigour and precision.
* Excellent data maintenance skills that required methodical attention to detail (e.g. HRIS updates, employee files, background checks)
Why Join Oliver Wyman
?
* Work as One:
Collaborate with diverse, cross-functional teams to create impactful learning solutions that drive our business forward.
* Striving for Breakthroughs:
Be part of a culture that encourages innovation and creativity, where your ideas can lead to transformative learning experiences.
* Be Brave:
Challenge the status quo and push the boundaries of traditional learning methods. Your boldness in exploring new technologies and methodologies will be valued.
* Lead with Heart:
We prioritize a supportive and inclusive environment, fostering personal and professional growth for all our team members.
* Own Our Impact:
Your work will directly influence the development of our colleagues, shaping the future of our organization.