At American Express, our culture is built on a 175-year history of innovation, sharedand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Colleague Experience Group (CEG) has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.
How will you make an impact in this role?
Talent Acquisition Team (TA) is looking for a Senior Manager, Talent Acquisition to join our team and lead the hiring for the UK Market for Technology, Digital, Analytics & Risk roles. This position will utilize your previous experience in leadership and recruiting to directly lead a professional recruitment team and empower them to elevate results to the next level. Being close to the marketplace through benchmarking and networking, you will analyze both recruitment and business trends allowing you to make recommendations on staffing processes, building talent pipelines and sourcing prospects that result in finding and engaging top talent. You will build strong partnerships with business leaders and provide a proactive approach recruiting in key areas of our business by driving top diverse talent into hires.
Responsibilities:
1. Manage full range of business services that span day to day recruitment activities to participation in longer range strategic initiatives, such as organizational change, department staff planning and process improvement
2. Develop scalable recruitment strategies for Specialized hiring that align to annual business goals or specific critical initiatives
3. Own business leader relationships to ensure a positive candidate and hiring leader experience
4. Manage stakeholder relationships, drive the recruitment processes including talent branding, sourcing strategies, selection process, candidate experience, data management etc.
5. Lead a team of recruiters and provide direction on strategies and methodologies
6. Understand hiring leaders’ needs and ensure the team is efficiently presenting high quality diverse talent slates and deliver value by creating the right solutions
7. Create proactive talent pipeline for critical upcoming positions
8. Keep abreast of strategic objectives; create measurable recruitment strategies as need arises
9. Analyze team performance to identify trends (i.e. survey results, results of strategies, etc.)
10. Ensure ATS information is up to date and aligned with regional regulations
11. Act as a recruiting SME to prioritize both local and global needs
12. Develop and drive extraordinary recruitment brand, marketing and social media strategy for the region in partnership with in-house functional specialists
13. Collaborate with the business to help ensure real-time communication on recruiting activity, as well as any challenges or issues needing attention
Minimum Qualifications:
14. Strong functional recruiting experience for Technology and proven leadership experience
15. Bachelor's degree from an accredited college/university or equivalent work experience
16. Demonstrated track record of success in developing and implementing successful and creative recruitment strategies
17. Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook
18. Experience in new world recruitment tools, technologies, and platforms to improve process efficiencies
19. Outstanding assessment and interviewing skills with strong command of assessment and selection methodologies, instruments, and processes
20. In-depth knowledge of the recruiting landscape with ability to produce external trends, market intelligence and industry insights
21. Established experience in leading large teams to ensure successful recruitment results for end-to-end recruiting activities
22. Experience with data analytics and pulling reports from dashboards
23. Demonstrated ability to listen, understand, convey, and relate ideas, concepts, and issues clearly and confidently through all channels while having an awareness of environmental cues
24. Ability to build and sustain trust while leveraging partnerships at all levels
25. Adherence to proactive communication with stakeholders
26. Ability to conduct presentations to senior stakeholders with varying numbers
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
27. Competitive base salaries
28. Bonus incentives
29. Support for financial-well-being and retirement
30. Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
31. Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
32. Generous paid parental leave policies (depending on your location)
33. Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
34. Free and confidential counseling support through our Healthy Minds program
35. Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.