IT Support Specialist
Location: Norwich, UK
Type: Dispatch/Part-time, On-site
Hours: 10-20 Hours per week
Skills: Troubleshooting, Problem Solving, Help desk & ticketing systems, Windows & macOS support, Basic Networking
BCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch, on-site) "IT Support Specialist" in UK
Responsibilities
* Provide first- or second-level contact and problem resolution for customer issues.
* Work with third-party vendors to remediate complex AV issues as needed.
* Provide timely communication on issue status and resolution.
* Maintain ticket updates for all reported incidents.
* Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized.
* Should have basic knowledge of the Mac operating system to support Apple PC users.
* Install, upgrade, support, and troubleshoot printers and computer hardware.
* Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
* Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements
* Must hold a valid work permit in UK.
* Several years of experience in the IT field.
* English fluency mandatory.
If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible.
Apply here: fahmida.tithi@bcic-swiss.com
Salary: Negotiable
Apply Now!
Fahmida Ahmed Tithi
Junior Recruiter
fahmida.tithi@bcic-swiss.com
#J-18808-Ljbffr