Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in Stone, Staffordshire
As a French Speaking Customer Service Administrator, it will be your responsibility to work with clients primarily based in the French-speaking region and covering the English-speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with promptly and professionally.
Roles & Responsibilities:
1. Receive incoming calls
2. Deliver high-quality customer service
3. Assist with new customer enquiries
4. Process orders received via telephone, fax, email, or internet
5. Be proactive in customer retention
Person Specification:
* Fluent in French & English
* Strong customer focus and professional approach
* Excellent communication skills, both oral and written
* Ability to work effectively as part of a team
* Good computer skills
* Positive
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