Summary of role
: London and the South-East have been designated as areas of ‘Severe Water Stress’ by the UK Government and, as such, it is vital that we use water more wisely, reduce wastage and learn to save water for future generations.
The Customer Engagement Officer (CEO) provides key support in the delivery of the programme by contacting commercial customers and generating appointments by telephone and email. The CEO role supports Groundwork South and Groundwork London’s wider water efficiency programme that carry out activities such as providing on-site advice and the installation of free water-saving devices and plumbing repairs.
We are looking for an enthusiastic individual with excellent communication skills with the ability to engage with customers via the telephone and email.