The RoleOur Central Services Team provides essential support across a full range of core business functions thus enabling our organisation to operate efficiently and effectively in delivering high-quality projects to our global clients. This role will provide simultaneous administrative support across several different disciplines within a rapidly growing small-medium sized business environment. This will be a varied role consisting of finance, commercial support, data management and general administrative support.The Business Administrator will play an integral team role in enabling our fire engineers by providing effective operational support, consistent business practices and generating meaningful analytical reports to support performance measurement and business decision-making.This is a full-time position based in our Derry office. Role responsibilitiesInvoice generation and issuance to clientsPrimary credit control responsibility for all UK clientsClient relationship management, handling or referring queries Full-cycle project data management using ERP systemMaintain process controls across all stage of project management Work closely with colleagues across all officesBooking travel / online orders etc.First point of contact duties - enquiries, calls, emails, etc. General office administration dutiesTo undertake other duties within the competence of the post holder, as may be reasonably requiredTo operate within Joule Group policies, procedures and quality assurance systemsTo communicate effectively (verbally, in writing and electronically) to meet the job purposeRequired experience & skillsA good general education including GCSEs in English and MathsA minimum of 2 years' recent experience in a business administration role with relevant finance support dutiesGood practical experience of data capture and reporting using ERP systemsStrong experience of utilising the full MS Office suite in day-to-day work activitiesStrong communication skills and able to demonstrate ability to work effectively at all levels of the organisationAble to manage workload and prioritise according to changing needs of businessSelf-motivated approach with ability to work on own initiativeFluent in EnglishEligible to work in the UKHigh-impact communication skills Possess strong persuasive and interpersonal skillsAbility to work under pressure with a positive 'can do' attitudeHighly client-centric Superb time management, analytical, decision-making and problem-solving skillsThrives in both individual and collaborative team environmentsWhy Joule Group? We are fully committed to making Joule Group a great place to work and to creating a happy and healthy workforce who feel empowered, engaged, and fulfilled. We will strive to nurture and facilitate a working environment where all team members are equally valued, truly supported and duly recognised for their contribution. Our overriding aim is to create an environment where everyone can flourish and thrive together.Our employee benefits include competitive salary, enhanced pension contributions, a profit share scheme, 35 days' leave (inclusive of bank holidays), private healthcare and health cashback plan, as well as flexible working options. Please note that we may close the application window early depending on responses.