As a Parts Manager, you’ll be responsible for overseeing the Parts department. You will work closely with the aftersales team in the dealership to understand the parts required for incoming work. It’s important to understand stock management and build a good working relationship with external parts suppliers.
Your role as a Parts Manager will be to ensure that all parts orders are processed efficiently and accurately, and that stock purchase records are correctly maintained. You will also ensure adherence to all company policies and procedures.
You will ensure that retail and workshop customers are served quickly and efficiently, and that all orders are processed on the same day. You will complete administrative functions accurately and log any stock discrepancies with the Aftersales Manager.
* Ordering of parts
* Management of Parts Team
* Working with Workshop Controller to quote for internal bookings
* Hitting department KPIs
* Stock management
* Maintaining customer satisfaction scores
* Upselling products and services
* Becoming a parts expert
We’re looking for someone with experience in a similar supervisory role in a dealership environment. You should have a good understanding of parts ordering and workload prioritization.
You should be proactive, a team player, and possess good communication skills. People management experience is also required.
Founded in 2003 by Michael Smyth and his sons, Swansway has grown from five dealerships in Cheshire and the West Midlands to 20 today. We partner with brands including Audi, Volkswagen, Land Rover, Honda, and more, across the UK.
We’re expanding our own-brand used sites, Motor Match, and operate trade parts centres, an Accident Repair Centre, a Group Fleet Sales Centre, and an eBay shop. Our Head Office is in Crewe.
What makes us unique is our family heritage and our caring, honest, and proud values, which are reflected in our long-serving staff. We offer various benefits, including holidays that increase with service, your birthday off, a pension scheme, death in service benefit, long service recognition, and more.
Join Swansway and become part of our family. If you thrive in an inclusive, family-oriented atmosphere, apply now!
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