Job DescriptionJob DescriptionJob description
Company Overview
Bell-Mark has been a leader in the packaging industry for over 65 years, specializing in innovative in-line printing and coding solutions. Our commitment to quality and technology drives us to provide state-of-the-art printing technologies that enhance packaging processes.
Summary
We are seeking an IT Administrator to join our team at Bell-Mark. This role is crucial in maintaining our IT infrastructure and ensuring seamless operations across our locations. The IT Administrator will play a key role in supporting our mission to deliver high-quality solutions to the packaging industry.
Responsibilities:
· Serve as the first point of contact for internal help desk tickets and support.
· Recognize when to escalate tickets to the appropriate internal and external partners
· Manage and maintain the company’s IT infrastructure, including servers and network systems.
· Ensure timely deployment and effective communication of updates for patch management.
· Administer network user and computer account information
· Manage backup processes to include log review, issue resolution, and restore testing.
· Implement and support VPN solutions for secure remote access.
· Support SQL databases, performing backups, maintenance, and troubleshooting as needed.
· Administer VOIP phone system to include adds, changes, and reporting.
· Tracks and maintains inventory of hardware, software, peripherals, and network equipment (including location of equipment).
· Run cable(s) as required for new installations and office reconfiguration.
· Updates and maintains procedure documentation as needed
Qualifications:
· Proven experience as an IT Administrator or similar role in a corporate environment.
· Strong understanding of computer hardware (client & server) with an ability to troubleshoot hardware-based problems.
· Thorough knowledge of Microsoft Windows PC operating systems (client & server).
· Knowledge of Microsoft domains and Active Directory; Microsoft Office Suite and Microsoft 365
· Understanding of TCP/IP, Ethernet, and Internet networks.
· Experience with data and voice cabling.
· Knowledge of backup systems (Internal and External), Strategies, devices and services, data storage technology
· Ability to research and resolve issues and interpret a variety of technical documents and manuals.
· Well-developed interpersonal and customer service skills and ability to establish effective working relationships.
· Attention to detail, accuracy, and strong verbal and written communication skills.
· Keep up to date on emerging technology.
· Have good attendance & professional conduct.
If you are passionate about technology and eager to contribute to a leading company in the packaging industry, we invite you to apply today and join our team at BELL-MARK!
Job Type: Full-time
Pay: $65,499.00 - $70,906.00 per year
Benefits:
401(k)
Health insurance
Health savings account
Life insurance
Paid time off
Compensation Package:
Yearly pay
Schedule:
8 hour shift
Monday to Friday
Experience:
IT Admin: 2 years (Required)
Ability to Commute:
Dover, PA 17315 (Required)
Ability to Relocate:
Dover, PA 17315: Relocate before starting work (Required)
Work Location: In person
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