Customer Consultant Retail Banking
Lichfield
£13.25 per hour (+ 1.25x Saturdays)
Part-Time (23 Days per Week including Saturday mornings)
We are working with a well-established financial services branch in Lichfield that is looking to strengthen its front-line customer team.
This opportunity would suit someone currently working in or with recent experience in retail banking or a building society environment, who enjoys face-to-face customer interaction and delivering a professional, compliant service.
The Role
As a Customer Consultant, you will be the first point of contact for customers visiting the branch. You will provide support across savings and financial service products, ensuring every customer receives a professional, efficient and compliant service.
This is a customer-facing role where accuracy, discretion and attention to detail are essential.
Key Responsibilities
* Welcoming and assisting customers within the branch
* Providing information on savings and financial service products
* Processing transactions accurately and compliantly
* Supporting customers with account queries and general servicing needs
* Delivering an outstanding customer experience at every interaction
* Maintaining accurate records and completing administrative tasks
About You
We are...