Job Description
Yorkshire Trading Company is a growing family‑owned business with 35 stores throughout Yorkshire, Lincolnshire & the North East; a busy e‑commerce operation and Outdoor Events teams who trade nationwide.
Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our Hexham Store.
Hours & Schedule
* 32 Hours over 4 days, to include some weekends on a rota basis
The ideal candidate would benefit from being flexible as additional hours may be required at busy times.
Key Duties
* Assist the store manager in the day to day running of the store
* Deputise in the absence of the Store Manager (key holder)
* Support the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor
* Work on store displays / stock rotation and put away
* Keep up‑to‑date with all of our products, services and promotions
* Handle customer questions, complaints, and issues
* Direct customers by escorting them to racks and counters, suggesting items, delivering great, traditional customer service
* Contribute to the team effort by accomplishing related results as needed
* Cash up duties as and when required
* Ensure pricing is correct
* Manage tidy time
The list above is not exhaustive.
Essential Skills
* Previous supervisory / people management experience (training will be given, but retail experience is required)
* Knowledge of cashing up procedures would be advantageous
* Computer literate
* The desire to achieve and deliver high standards
If you’re passionate about people and sales, we would love to hear from you.
Benefits
* 5.6 weeks annual leave (pro rata)
* 12.5% discount after a 6‑week induction period
* Workplace pension scheme
Job Details
Job Types: Part‑time, Permanent
Part‑time hours: 32 Hours over 4 days, to include some weekends on a rota basis.
Salary: £12.46 per hour
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