Overview
We\'re looking for an enthusiastic Door Supervisor to join our dedicated operations team at The Royal Armouries. As a Door Supervisor, you will be responsible for ensuring the comfort and safety of our customers during events, managing crowds and responding to enquiries, ensuring compliance with venue policies and safe working procedures.
Responsibilities
* Delivering exceptional customer service to our guests and clients
* Presenting a smart, alert and visible security presence at the venue
* Greeting, assisting and directing guests attending the event
* Overseeing crowd control, guiding foot traffic, managing queues, maintaining order, and reporting any anti-social behaviour
* Acquiring a good knowledge of the layout of the site and the available facilities
* Carrying out pre and post event safety checks
* Monitoring external noise levels for the comfort of our surrounding neighbours
* Investigating any disturbances or incidents
* Effectively responding to emergencies by raising the alarm, offering immediate and appropriate assistance, and supporting the emergency services if needed
* Complying with Health & Safety regulations
* An approachable manner with superb customer facing skills
* Professional and appropriate personal presentation
* The ability to handle confrontational situations whilst remaining calm & professional at all times
* A strong and confident communicator
* Enthusiastic, energetic and outgoing
* An excellent team player
* Good initiative when working
* Have a flexible approach to working
* Experienced in a similar role
* Full SIA Door Supervisor license
Remuneration and Contract
* £15.57 per hour
* Casual work / Zero Hour Contract
* Paid weekly through our payroll
Benefits and Development
* Access to training and development programs
* 30% discount in on-site bistro
* Exclusive travel discounts with TUI, Expedia, Booking.com and many more
* Discounts on groceries (Tesco, Sainsbury\'s, Morrisons and more)
* Up to 44% off cinema tickets
* Wow Points rewards on spend
* Contributory pension scheme
* Career Pathways and MyLearning programmes
About The Royal Armouries
The Royal Armouries & New Dock Hall is the largest dedicated conference, events and exhibition space in Leeds, hosting high-profile conferences, conventions, exhibitions, awards dinners and corporate events for up to 2,500 delegates and more than 380 events each year.
#J-18808-Ljbffr