Overview
We have a full-time vacancy for a Business Support Assistant for the 16+ & Separated Children Seeking Asylum team and a part-time vacancy (3 days per week, Wednesdays - Fridays) for the SEN team. The core focus is to support front line practitioners, enable them to achieve the best outcomes, prioritise direct work with children and families, and ensure timely communications with service users and partner agencies. Successful applicants will work as part of a team, supporting children and families across the county through the delivery of high-quality business support services.
Where location/work base is specified, flexibility to work remotely may be required in line with evolving ways of working. There is a requirement to assist with the delivery of business support within core business hours, Monday - Friday.
Responsibilities
* Monitor admin mailboxes, distribute correspondence and reports, and manage records.
* Provide meeting administration and detailed recording of complex meetings within strict timescales.
* Process financial transactions and input information into the Case Management System.
* Support front line practitioners and ensure timely communications with service users and partner agencies.
What you’ll need to succeed
* 4 GCSEs (A-C), including English and Maths, and excellent keyboard skills.
* Experience of working in an office environment is an advantage.
* Comprehensive training will be provided; opportunities for career development will be available once established in the role.
* Good interpersonal and communication skills with the ability to liaise with all levels of staff, service users and other agencies. A professional approach, discretion and diplomacy are essential.
* Flexibility and the ability to thrive in a busy team environment, producing high-quality, accurate outputs to deadlines.
* Note: The role will be subject to an Enhanced Disclosure and Barring Service check.
What you’ll get in return
* A competitive salary and a defined benefit pension scheme based on career-average earnings, with the option for extra voluntary contributions.
* A generous annual leave entitlement with the potential to purchase additional leave.
* A national award-winning employee health and wellbeing programme.
* An employee benefits scheme with access to discounts on local and national goods and services.
Additional information
The full role profile is attached. We are happy to discuss flexible working options such as part-time or compressed hours during the recruitment process.
Application process
Please attach a supporting statement to your application. You can add your Education & Qualifications details manually using the application form timeline or upload your CV. Demonstrate why you are suitable against each point marked as "Application" on the Role Profile with examples from your experience or transferable skills. Guidance on how to complete your application is available here. Applications cannot be edited after submission; please contact us if you require assistance. Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
About Us: Cornwall Council delivers services to more than half a million local people and over five million visitors a year. We support flexible working options to suit service needs and promote a diverse, inclusive workforce. Cornwall Council is an equal opportunities and Disability Confident employer and is committed to safeguarding and following safer recruitment principles to ensure staff and volunteers are suitable to work with children, young people and adults at risk.
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