Sales & Customer Support (Part-Time)
Location: St Clears, Carmarthenshire
Hours: Minimum 24 hours per week (flexible, with additional hours available)
Pay: £13.50 per hour
Our client, Willow Joinery, is looking for a Sales & Customer Support Administrator to join their growing team.
This is a varied and important role supporting both the sales process and customer journey, ideal for someone who is organised, proactive and enjoys speaking with customers. Please note: this is an office‑based role, working from the company office located within the factory/workshop environment in St Clears.
The Role
You’ll help keep everything running smoothly behind the scenes, supporting customers from initial enquiry through to project completion.
* Preparing, sending and following up quotations
* Taking and directing inbound customer calls
* Keeping the CRM system accurate and up to date
* Organising and scheduling surveys and appointments
* Providing updates and support to existing customers throughout their projects
* General administration and business support duties
What We’re Looking For
* Highly organised with strong attention to detail
* Friendly, professional and confident communicating with customers
* Excellent telephone manner
* Good IT skills and ability to learn new systems quickly
* Able to manage multiple tasks and prioritise workload effectively
* A positive, proactive attitude
What We Offer
* Flexible working hours to suit your schedule
* Opportunity for additional hours as the business grows
* Friendly and supportive working environment
* A varied role with genuine responsibility and involvement in the business
* Opportunity to grow with an expanding company
If you enjoy organisation, customer communication and being part of a busy, growing business, we’d love to hear from you.
To apply, please send your CV and a short introduction about yourself directly to james@willow-joinery.com.
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